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Patient Feedback Form

A patient feedback form helps a clinic or hospital understand the patient experience. This free template rates the care, the staff and the waiting time, and invites comments, so healthcare teams can improve service. It is for experience feedback only, not medical advice or records.

check_circleFree, unlimited responses, no login for respondents

reviewsPatient Feedback Form

What is inside this template

Ready-made questions you can keep, edit or remove.

1Which department did you visit
Dropdown
2Date of visit
Date
3How would you rate the care you received
Rating
4How polite and helpful was the staff
Linear scale
5How was the waiting time
Multiple choice
6How clean and comfortable was the facility
Rating
7Any comments or suggestions
Long text

Who uses the patient feedback form

check_circleClinics and hospitals
check_circleDental and wellness centres
check_circleFront-desk and admin teams

How to use this template

From template to live form in four steps.

touch_appStep 1
Open the template

Click Use This Template to load it straight into your free SurveyHeart account.

editStep 2
Edit the questions

Change the wording, add or remove fields and set what is required. No design work needed.

shareStep 3
Share the link

Send it by WhatsApp, email or QR code. Respondents fill it on any device, no app or login.

table_chartStep 4
Collect responses

See answers in real time and export to Excel, CSV and PDF whenever you want.

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A patient feedback form lets a clinic measure the experience around a visit, from waiting time to staff manner to cleanliness. Kept simple and anonymous, it encourages honest answers that point to real improvements. SurveyHeart shows the ratings as charts and keeps comments for context, and exports cleanly for admin review. The form is free and needs no login. It collects experience feedback only and is not for medical records or advice.

Frequently asked questions

Is this for medical records?

No. It is for experience feedback only. Do not use it to collect diagnoses or medical records.

Can patients stay anonymous?

Yes. Leave out the name field so patients can answer freely.

Is it free?

Yes, the template and unlimited responses are free.

Use the Patient Feedback Form now

Free plan, unlimited responses, no time limit.