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Maintenance Request Form

A maintenance request form ensures every repair is logged with the right details from the start. This free template captures the location, type of issue, urgency and a photo, so the maintenance team can prioritise and schedule without a single back-and-forth call.

check_circleFree, unlimited responses, no login for respondents

shopping_cartMaintenance Request Form

What is inside this template

Ready-made questions you can keep, edit or remove.

1Requester name
Short text
2Contact number
Number
3Location or room number
Short text
4Type of issue
Dropdown
5Description of the problem
Long text
6Urgency
Multiple choice
7Photo of the issue
File upload
8Preferred date for inspection
Date

Who uses the maintenance request form

check_circleProperty managers and landlords handling tenant repair requests
check_circleSchool and college facilities teams logging maintenance jobs
check_circleOffice and building managers tracking repair work across floors

How to use this template

From template to live form in four steps.

touch_appStep 1
Open the template

Click Use This Template to load it straight into your free SurveyHeart account.

editStep 2
Edit the questions

Change the wording, add or remove fields and set what is required. No design work needed.

shareStep 3
Share the link

Send it by WhatsApp, email or QR code. Respondents fill it on any device, no app or login.

table_chartStep 4
Collect responses

See answers in real time and export to Excel, CSV and PDF whenever you want.

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Maintenance requests that come in over phone or message are easy to lose or duplicate. A maintenance request form creates a logged record for every issue with the location, type of problem, urgency and a photo. The SurveyHeart dashboard shows all open requests in one view and you can export the full log to track job status, escalate urgent issues and report to management. The free template works on any phone so tenants or staff can submit a request the moment they spot a problem.

Frequently asked questions

Can I collect a photo with the maintenance request?

Yes. The File upload field lets the requester attach a photo of the issue directly in the form.

Can I prioritise requests by urgency after export?

Yes. Export to Excel and sort or filter by the urgency column to identify critical jobs first.

Is this maintenance request form template free?

Yes. The template and SurveyHeart free plan are free with unlimited submissions.

Can I use this for multiple properties or buildings?

Yes. Add a Dropdown or Short text field for the building or property name and filter by it in your export.

Use the Maintenance Request Form now

Free plan, unlimited responses, no time limit.