contact_mailContact & Enquiry

Customer Enquiry Form

Let customers ask about products, pricing or availability through one tidy form instead of scattered messages.

check_circleFree, unlimited responses, no login for respondents

contact_mail Customer Enquiry Form

What is inside this template

Ready-made questions you can keep, edit or remove.

1Name

Short text

2Email address

3Phone number

Number

4What is your enquiry about?

Dropdown

5Your question

Long text

Who uses the customer enquiry form

check_circleShops and online stores

check_circleCustomer service teams

check_circleLocal service businesses

How to use this template

From template to live form in four steps.

touch_appStep 1

Open the template

Click Use This Template to load it straight into your free SurveyHeart account.

editStep 2

Edit the questions

Change the wording, add or remove fields and set what is required. No design work needed.

shareStep 3

Share the link

Send it by WhatsApp, email or QR code. Respondents fill it on any device, no app or login.

table_chartStep 4

Collect responses

See answers in real time and export to Excel, CSV and PDF whenever you want.

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The customer enquiry form is a free, ready-made template you can share in minutes. Edit the questions, share the link by WhatsApp, email or QR code, and collect responses on any device with no login needed. Every submission lands in your SurveyHeart dashboard and exports to Excel, CSV and PDF in one click.

Frequently asked questions

Is the customer enquiry form free?

Yes. The template and SurveyHeart's free plan cost nothing, with unlimited responses.

Do respondents need an account?

No. Anyone with the link can fill it on any device without signing in.

Can I edit the questions?

Yes. Add, remove or rename any field and set which ones are required.

Use the Customer Enquiry Form now

Free plan, unlimited responses, no time limit.